Jessica Lim

I am an experienced and entrepreneurial professional with over 18 years as a business owner, having owned and operated four businesses across the hospitality industry. Highly skilled in customer service and problem-solving, with a proven ability to resolve challenges quickly and effectively while maintaining a focus on customer satisfaction. Demonstrated leadership in staff development and operations management, Known for a hands-on, people-focused approach, strong interpersonal skills, and the ability to build high-performing teams. Adept at driving business growth, optimizing day-to-day operations, and creating positive, customer-centered environments.